Authentication system fixes deployed

Incident Report for LetRetro

Resolved

All authentication flows confirmed working correctly. No downtime occurred.
Posted Jul 08, 2026 - 21:49 IST

Monitoring

All fixes deployed to production. All authentication flows verified working:
- Signup with existing email now correctly displays an error message
- Forgot password flow now properly directs users to set a new password
- Resend verification code timer now counts down correctly
- Google sign-in properly preserves custom profile settings
Posted Jul 08, 2026 - 21:30 IST

Identified

Root causes identified across the signup, sign-in, and password reset flows. Fixes prepared.
Posted Jul 08, 2026 - 21:13 IST

Investigating

We identified several authentication issues from internal testing:

- The "Forgot password" flow was not working correctly
- The resend verification code timer was counting down faster than expected
Posted Jul 08, 2026 - 21:04 IST
This incident affected: Authentication and User Management.